Miguel Baptista

Miguel Baptista

Country Manager · Precision Medical Devices

Nine years running B2B2C commercial operations for a Swiss precision medical device manufacturer. I built this directory because I couldn't find useful information on distributors in Scandinavia — for the brands and clients looking to expand operations into the region.

LinkedIn Fractio — Nordic market entry consulting Based in Sweden · Working across PT / SE / DK / NO / FI

Why this directory is different

When I first started looking for distribution partners in Scandinavia — on behalf of manufacturers wanting to enter the region — I couldn't find useful, honest information anywhere. Coverage was thin, coverage was wrong, or it sat behind expensive market-research paywalls. So I started keeping my own notes, and eventually turned them into this directory.

I have. For the last nine years I've been the Country Manager for the Portuguese affiliate of a Swiss precision medical device manufacturer. I grew that business 20× in seven years — from sales rep to running a 13-person operation — and the playbook I built was subsequently deployed in South Korea and Greece by the group. Portugal is the case study used internally for all other country launches worldwide.

That means when this site tells you a distributor is strong in dental but weak in surgical, or that a Danish AMGROS tender cycle runs 2–4 years, or that a pan-Nordic distributor is really just a Swedish distributor with a sales rep in Oslo — it's because I or a peer has lived that call.

Professional track record

Fifteen years across FMCG, consulting and healthcare — B2B2C go-to-market, brand management, distributor channel strategy, hospital/pharmacy/institution tender management, and direct-to-consumer e-commerce.

2021 — Present

Country Manager

Precision Medical Device Manufacturer (Swiss HQ) — Portuguese Affiliate

Promoted from Sales Manager to build the Portuguese affiliate company from scratch. Full P&L country responsibility across dental and medical device portfolios. Directing a 13-person cross-functional team: sales, marketing, customer service, invoicing, technical service.

  • 20× sales growth over seven years (2018–2025) — started as a sales rep, now running the organization
  • Portugal is the internal case study for worldwide country launches — sent annually to South Korea and Greece to teach the model
  • Negotiated six distributor contracts and onboarded 11 KOLs (clinician trainers) for the Swiss Dental Academy Portugal program
  • Designed and launched the first DTC e-shop in Europe within the group — a worldwide pilot project since adopted elsewhere
  • Built the pricing strategy that justified premium positioning — replicated across other country affiliates
2017 — 2021

Sales Manager

Precision Medical Device Manufacturer — Portugal

Responsible for all Portuguese market sales across direct and distributor channels. Managed a dedicated sales team while carrying a personal territory with national/regional distributors and top-end dental clinics. Earlier in the period, ran dental-implant and biomaterials sales at Klockner (+15% sales growth).

2016 — 2017

Marketing Coordinator — Healthcare International (B2B)

SCA / Essity Group (Madrid)

TENA and Libero brands — market share leaders for incontinence products and baby diapers. Separate sales-rep teams for pharmacies and for institutions/hospitals. Daily SAP BI/BO + HMR/Nielsen data. Created the Key Account Approach program for wholesalers and distributors.

  • +25% sell-in growth (Libero), +3% pharmacy growth (TENA after years of decline), +6% institutions growth (TENA)
2013 — 2014

Product Manager — L'Oréal Professionnel

L'Oréal Portugal — Salon Division (B2B)

Série Expert and Mythic Oil haircare brands. Launched the biggest communication plan ever run by the Portuguese Professional Division for Mythic Oil.

  • +15% sales (Série Expert), +235% sales (Mythic Oil)
2011 — 2013

Market Strategy & Product Manager

Procter & Gamble — Wella Professionals / Nioxin / Kadus

B2B strategic marketing across direct (to pharmacies) and indirect (distributor) channels. Developed commercial plans for 15+ direct sales reps and ran distributor incentive campaigns.

  • Won "Best EMEA Brand Launch" for Nioxin — driven by segmentation rigour, POS execution and channel alignment
2010 — 2011

SAP Consultant — MM / SD

Novabase

Implemented the MM module across the three branches of the Portuguese Ministry of Defence. Trained end-users (Army Forces officials).

Education & credentials

MBA The Lisbon MBA — MIT Sloan / NOVA SBE / Católica Lisbon · 2019–2021
Entrepreneurship Immersion MIT Sloan School of Management · 2021
Executive: Marketing IMD Business School · 2017
Master in Finance Universitat Pompeu Fabra, Barcelona · 2013–2014
BSc Management FEP — University of Porto · 2006–2010

What I write about here

This site covers medical device distribution in the Nordics from the perspective of someone who has actually sat across the table from Scandinavian distributors, competed in hospital tenders, and worked through EU MDR post-market surveillance requirements. Specifically:

Distributor selection & contracts EU MDR compliance Hospital tenders (SE · DK · NO · FI) Authorized Representative role KOL programs Premium pricing strategy B2B2C go-to-market DTC e-commerce Channel conflict management Direct sales teams Post-market surveillance Country affiliate build-out

What I do not cover

I am not a regulatory lawyer. I am not a notified body consultant. When a question genuinely needs a lawyer, an Authorized Representative, or a certified notified body auditor, I will say so and point you to one. Everything on this site is commercial and operational expertise — not regulatory legal advice.

Languages

Portuguese Native (C2)
English Full Professional (C1)
Spanish Full Professional (C1)
French Limited Working (B1)
Swedish Elementary (A1) — in progress

Trilingual working capacity across Iberia, Latin America and Scandinavia — plus the cultural fluency that comes with actually living in Sweden while running a Portuguese country affiliate remotely.

Need help entering the Nordic MedTech market?

If you're a medical device or dental manufacturer looking to enter Sweden, Denmark, Norway or Finland — and you need someone who has actually built a country affiliate, negotiated distributor contracts, and run tender processes — this is what I do commercially through Fractio, my Nordic-Iberian go-to-market consulting practice.

Typical engagements: distributor shortlist & due diligence, contract review, pricing strategy, country-entry roadmap, KOL program design, tender readiness assessment.

Fractio.se → Contact via this site